Update form 3.1 to 3.2 [SOLVED]

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primosz
Znuny newbie
Posts: 9
Joined: 30 Aug 2012, 16:00
Znuny Version: 3.1.9

Update form 3.1 to 3.2 [SOLVED]

Post by primosz »

Hello.

I've got OTRS on Linux (centos 6 + mysql) integrated with AD based on win2k8.
Booth users and admins can authorize using SSO.
Everythink work's grate.
But when i upgrade otrs to 3.2 I can't login.
I did update using official notes form otrs.com page. During there was't problems.
I used rpm. archive.

Thers still message (on login screen)
Login failed! Your username or password was entered incorrectly.

In httpd (apache) log
Message: Neeed UserLogin or UserID!

Regards
primosz
Znuny newbie
Posts: 9
Joined: 30 Aug 2012, 16:00
Znuny Version: 3.1.9

Re: Update form 3.1 to 3.2 [SOLVED]

Post by primosz »

Solution when you update form rpm archive.
Just check yours zzz_otrs.conf in apache/httpd configuration problem.
Make diff zzz_otrs.conf - created after update
and your zzz_otrs.conf.rpmsave - backuped file created during update.
Or if you want just copy zzz_otrs.conf.rpmsave to zzz_otrs.conf
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