[Solved]Error: Use of uninitialized value in numeric eq (==)

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nking
Znuny newbie
Posts: 35
Joined: 07 May 2012, 19:56
Znuny Version: OTRS 3.0
Real Name: Natalia King
Company: Lyons Consulting Group
Location: Chicago, Illinois
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[Solved]Error: Use of uninitialized value in numeric eq (==)

Post by nking »

Lately 'Reply' window in our Ticket System became very slow, even though the system itself is normal. I dug into logs and I found error in Apache log:

Code: Select all

index.pl: Use of uninitialized value in numeric eq (==) at /opt/otrs/bin/cgi-bin/../../Kernel/Modules/AgentTicketCompose.pm 
I assume this means a variable was not declared before use... 'Reply' window is painfully slow.
OTRS 3.0, CentOS 5.5
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