Remove queue option from the new email ticket form

[sunil2012]

Hi All,

I want some customization with my New Email ticket form, I want to remove the fields of queue, to, cc, bcc from the Ticket form. I am searching about this from 4-5 hours but unable to find the better answer. Is there any way to remove/hide these options from the form. Your help will be appreciable.

Thanks in advance.

[jojo]

if you remove all the fields from new email ticket form you can not use it any more...!