Agent Login Form Customization & Insertion in database

[sunil2012]

Hi There,

I want to add an drop down field in the login form. I know that I can modify Login.dtl to add an extra field but don't know where to change the database related modification to save that field value. Therefore, Could anybody let me know where the modification needed for this purpose. This will be a great help of me.

Thanks in advance.

[reneeb]

What is the extra field for? Do you use OTRS DB as agent backend or is it LDAP?

[sunil2012]

Thanks for reply.

I want to add the new dropdown for extension numbers, so that agent may select their extension number at the time of login. I am using the OTRS DB.

thanks
sunil