[SOLVED] customer interface, dyn field depending on service

Moderator: crythias

Locked
artturi
Znuny newbie
Posts: 24
Joined: 11 Nov 2012, 00:14
Znuny Version: 3.1.11
Real Name: Mikael Kermorgant
Company: Iufm de Paris

[SOLVED] customer interface, dyn field depending on service

Post by artturi »

Hello,

I would like to setup the customer interface for ticket creation to show some dynamic fields when a particular service is chosen.

Is that doable ?

Best regards
Last edited by artturi on 12 Feb 2013, 22:14, edited 1 time in total.
Mikael
Using ORS::ITSM 3.1.11-3.1.6 on Debian
crythias
Moderator
Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
Contact:

Re: customer interface : dynamic field depending on service

Post by crythias »

viewtopic.php?f=60&t=8032 (adapt for service instead of queue, but basically, same premise.)
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
artturi
Znuny newbie
Posts: 24
Joined: 11 Nov 2012, 00:14
Znuny Version: 3.1.11
Real Name: Mikael Kermorgant
Company: Iufm de Paris

Re: customer interface : dynamic field depending on service

Post by artturi »

Thanks, I will test that
Mikael
Using ORS::ITSM 3.1.11-3.1.6 on Debian
Locked