Stop SLA in 3.2.1

jorjac · Post by **jorjac** » 14 Feb 2013, 14:26

Hi all,

Is it possible to Stop the SLA in OTRS 3.2.1 ?

Thanks,

jojo · Post by **jojo** » 14 Feb 2013, 15:09

with an additional FeatureAddon (exclusive for Supscription Users) yes

amolina · Post by **amolina** » 14 Feb 2013, 16:12

jojo wrote:with an additional FeatureAddon (exclusive for Supscription Users) yes

¿Do you mean "Escalation Suspend"? As far as I know it is not compatible with 3.2.x. ¿Am I wrong about this compatibility issue or is there another addon for this purpose?

jorjac · Post by **jorjac** » 14 Feb 2013, 16:19

yes Amolina, this is what I need, but as you already mentioned it's not compatible with 3.2.1

jojo · Post by **jojo** » 14 Feb 2013, 16:21

The add on is also available for 3.2

jorjac · Post by **jorjac** » 14 Feb 2013, 16:24

yes, but it's paid, the budget doesn't let me to by a subscription now.

amolina · Post by **amolina** » 14 Feb 2013, 17:55

jojo wrote:The add on is also available for 3.2

I didn't know that a version compatible with 3.2 was available. Great to know.

By the way, the addon is not listed in the list of addons. ¿Can it be chosen as part of the free addons for suscriptors?

Znuny Open Source Ticketsystem

Stop SLA in 3.2.1

Stop SLA in 3.2.1

Re: Stop SLA in 3.2.1

Re: Stop SLA in 3.2.1

Re: Stop SLA in 3.2.1

Re: Stop SLA in 3.2.1

Re: Stop SLA in 3.2.1

Re: Stop SLA in 3.2.1