[SOLVED] Error No SCALAR param in Bind! in ArticleCreate

[FDN]

Hi,

I want to import e-mails in tickets.
While creating articles for e-mail in my test environment, I get the following error "Message: No SCALAR param in Bind!".

Code: Select all

Traceback (16336): 
   Module: Kernel::System::Ticket::Article::ArticleCreate (v1.327) Line: 264
   Module: main::otrs_importMessage (unknown version) Line: 462

Here is an extract of the code I use.

Code: Select all

my $otrsArticleID = $otrsTicket->ArticleCreate(
		TicketID         => $otrsId,
		ArticleType      => getArticleTypeForOtrs($msg),
		SenderType       => getSenderTypeForOtrs($msg),
		From             => $msg->sender->address,
		Subject          => decode_mimewords($msg->subject),
		Body             => $msgParts{body},
		ContentType      => $msgParts{bContentType},      
		HistoryType      => getHistoryTypeForOtrs($msg),
		HistoryComment	 => getArticleTypeForOtrs($msg)." from ".$msg->sender->address,
		UserID           => $OTRS_DEFAULT_OWNER_ID,
		NoAgentNotify    => 0,                              
		AutoResponseType => "auto reply"                    
    );

Can you please give me a way to find what's wrong with my code ?
I've watched quickly the Kernel/System/DB.pm code, but I couldn't what raised that error.

[crythias]

Without additional information, it appears you're passing an array/hash/null where a scalar (string/number) is required.
More to the point, how can you get a history type on a message you are creating?
Even more explicitly: assign one.

[FDN]

Without additional information, it appears you're passing an array/hash/null where a scalar (string/number) is required.
More to the point, how can you get a history type on a message you are creating?
Even more explicitly: assign one.

Thanks for your advice. While waiting for your answer, I was modifying DB.pm to get a clue for finding my error.
I finally found that the subject was passed as an array.

Thanks for your help.

Regards