Stats module won't show icon

[drose]

Hi!

In our OTRS installation the stats icon doesn't display for any users.

It used to display for some users, but not for me. In trying to get it to display for me, I've now inadvertently removed it for everyone.

I made some changes to include people in the stats group and the "Statistical reporting" role, and that worked, because now by using a link such as "index.pl?Action=AgentStats&Subaction=Overview" we can get it, so the module permissions are working.

However, now the icon simply never displays in the dashboard toolbar.

What setting or options controls the display of the icon? What code handles this display?

Thanks in advance...

[crythias]

module registration in sysconfig

[drose]

Correct! There is no entry for

Frontend::Module###AgentITSMConfigItemStats


What's less clear is how to add it. Do I change all the value in the Frontend::Module###AgentITSMConfigItem area from "OverView" to Stats, click add and hope for the best? Is there a more reliable method available?

[crythias]

There are stats without the ITSM module...

[drose]

Yes there are.

Frontend::Agent::Stats
Core::Stats::Graph
Core::Stats

I even have

Frontend::Module###AgentStats:

However, I don't know what to change.

Finding the group field in Frontend::Module###AgentStats: empty, I added the stats group there and it's all come good.

Thanks for your help, I hope this doesn't happen again!