How to integrate ocs to otrs

Moderator: crythias

Locked
rna4fun
Znuny newbie
Posts: 7
Joined: 26 Feb 2013, 17:03
Znuny Version: ITSM 3.2 Beta 1

How to integrate ocs to otrs

Post by rna4fun »

Good Morning,

I want to know if it is possible to integrate the invetary that i have in OCS into OTRS. If it is possible, how?

Thanks,

Daniel
Top
Wolfgangf
Znuny ninja
Posts: 1029
Joined: 13 Apr 2009, 12:26
Znuny Version: 6.0.13
Real Name: Wolfgang Fürtbauer
Company: PBS Logitek GmbH
Location: Pinsdorf

Re: How to integrate ocs to otrs

Post by Wolfgangf »

working on the same topic ...
My Idea (so far) is:
create CSV files out of OCS data and feeding it into OTRS::ITSM via Import / Export Module
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
Top
Locked

Return to “Help”