installer 3.2.2 centos 6.2 Kernel/Config.pm isn't writable!

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richardn
Znuny newbie
Posts: 16
Joined: 16 May 2012, 09:05
Znuny Version: 3.2.2

installer 3.2.2 centos 6.2 Kernel/Config.pm isn't writable!

Post by richardn »

Hi,

when i use the installer after step 2 i get the error that

"Kernel/Config.pm isn't writable!
If you want to use the installer, set the Kernel/Config.pm writable for the webserver user! "

I changed the user accordingly to apache. I also tested permissions to 777 but with no success.

I also tryd permissions via the script
/opt/otrs/bin/otrs.SetPermissions.pl --otrs-user=otrs --otrs-group=otrs --web-user=apache --web-group=apache /opt/otrs

nothing works. any suggestions?
OTRS 3.2.2 - CentOS - MySQL
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
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Re: installer 3.2.2 centos 6.2 Kernel/Config.pm isn't writab

Post by jojo »

switch of SELINUX
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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