How to hide some queues in CustomerTicketOverview?

[bhcuong2008]

Hi Everyone,

I use ACL to hide some tickets in Customer Ticket Overview screen, but failed.

Here is my ACL:
=========
Self->{TicketAcl}->{'ACL-Name-1'} = {

# these are the properties used for matching ticket etc.
PropertiesDatabase => {
Ticket => {
Queue => ['ABC'],
},
Frontend => {
Action => ['CustomerTicketOverview'],
},
},
PossibleNot => {
Ticket => {
Queue => ['ABC'],
},
},
};
=========

Please help me,
Thank you very much,