Cannot activate dynamic fields

[dland]

I have created some Dynamic Fields. They are not showing up when I create new email or phone tickets.

When I go to Ticket::Frontend::AgentTicketEmail###DynamicField or Ticket::Frontend::AgentTicketPhone###DynamicFieldand and click on the +, the system refreshes the screen but does not allow me to select any of my dynamic field. In other words, it does nothing when I click on "+"

Thanks,

Donald

[jojo]

it should reload and give you an empty line

[dland]

Jojo,

Thanks for your reply. That's what I figure, but it is not. Any idea where I could look to figure out why. What might be wrong?

Donald

[jojo]

any error in the log?