Process Ticket tab is not shown in toolbar

Moderator: crythias

Locked
nking
Znuny newbie
Posts: 35
Joined: 07 May 2012, 19:56
Znuny Version: OTRS 3.0
Real Name: Natalia King
Company: Lyons Consulting Group
Location: Chicago, Illinois
Contact:
Contact nking

Process Ticket tab is not shown in toolbar

Post by nking »

We are in the process of re-creating our Ticket System and installed 3.2 version. I am very interested in Process Ticket functionality but even after enabling the module, I don't see it in Tickets dropdown menu of a toolbar. What am I missing here?
OTRS 3.0, CentOS 5.5
Top
scareface
Znuny newbie
Posts: 19
Joined: 22 Nov 2011, 09:05
Znuny Version: 3.1.7

Re: Process Ticket tab is not shown in toolbar

Post by scareface »

It appears if you have configured a process.
OTRS: 3.1.7 (Test) 3.1.7(Prod)
OS: CentOS
Web/DB: Apache2/MySQL 5 ? MSSQL
Top
Locked

Return to “Help”