Postmaster filter for Ticket Owner !!
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- Znuny newbie
- Posts: 16
- Joined: 21 Feb 2013, 09:16
- Znuny Version: 3.2.1
- Real Name: Moed Ijaz
- Company: ExpertFlow
Postmaster filter for Ticket Owner !!
How i can set a Ticket-Owner Automatically Through PostMaster Filter....
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- Znuny advanced
- Posts: 139
- Joined: 06 Nov 2012, 09:02
- Znuny Version: 3.x, 4.x and 5.x
- Real Name: Vu Nguyen
- Company: INFOdation
- Location: Netherlands
- Contact:
Re: Postmaster filter for Ticket Owner !!
Hi
I think ticket Owner is User-Agent in header. Can you try to set userloggin of an agent
Vu Nguyen
I think ticket Owner is User-Agent in header. Can you try to set userloggin of an agent
Vu Nguyen
OTRS 3.x, 4.x on CentOS/Windows
MySQL database
External customer backend with MySQL, MSSQL
Customization
MySQL database
External customer backend with MySQL, MSSQL
Customization
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- Moderator
- Posts: 10170
- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
- Location: SouthWest Florida, USA
- Contact:
Re: Postmaster filter for Ticket Owner !!
@MoedIjaz, please stop asking help questions in dev section. There's a better place for that.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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