Creating a drop down sector list in customer details?

[pble24]

Hello there,

I am working on OTRS v 2.4.7 and would like to be able to edit the customer entry details such that I can create a drop down list, containing sectors to which our customers belong.
My problem is I do not know where i.e. in which module or dtl, I can find the relevant place to add the details for the drop down.
Does anyone know which file(s) I need to edit, and where to find it?

Many thanks,

Paul

[crythias]

Within your CustomerUser section of Config.pm (What? Don't have one? Copy the customerUser section from Defaults.pm to Config.pm and edit Config.pm)

Include

Code: Select all

            [ 'UserComment',      'Comment',     'comments',     1, 0, 'var', '', 0 ],
            [ 'ValidID',          'Valid',       'valid_id',     0, 1, 'int', '', 0 ],
            ['UserSection', 'Section', 'my_field_for_section', 1, 0, 'var', '', 0 ],
        ],


        # default selections
        Selections => {

#            UserTitle => {
#                'Mr.' => 'Mr.',
#                'Mrs.' => 'Mrs.',
#            },
              UserSection => {
                  'A' => 'Section A',
                  'B' => 'Section B',
             }
        },

Note that you'll want to alter your customer_user table in MySQL to include this section field.