how to make "Service" mandatory in the ticket?

Moderator: crythias

Locked
Zeinab
Znuny newbie
Posts: 19
Joined: 08 Apr 2013, 15:04
Znuny Version: 3.0.10
Real Name: zeinab sameh
Company: HDB

how to make "Service" mandatory in the ticket?

Post by Zeinab »

Hi all,
I would like to make the "service" field (mandatory) not optional in the customer web interface as i want the customer not to be able to send the ticket without filling up the service type of the ticket first
Can this be done?? If yes, how to do it??
Thanks in advance
Locked