Hi,
I have a problem to assign the right permission to a user id, for create a CHANGE without give it permission to put the CHANGE in APPROVE.
If I set the permission as attached image, the user id can't open a CHANGE.
Only solution is flag RW column, but this means give all permission to user id, that how owner can put CHANGE in APPROVE status.
There is a way to give at this user id a RW permission on CHANGE, without give it the ownership?
Or there is another way to solve this problem?
Thanks!!!!
Federico
Problem CHANGE permission configuration
Moderator: crythias
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- Znuny newbie
- Posts: 4
- Joined: 19 Apr 2013, 15:25
- Znuny Version: 3.1.7
- Real Name: Federico Mugnari
- Company: Sistemi Informativi
Problem CHANGE permission configuration
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Re: Problem CHANGE permission configuration
change status should not be set manually. only via workorders (via condition/actions)
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com