[SOLVED]Display date/time of ticket in Customer Portal

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girishmungra
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[SOLVED]Display date/time of ticket in Customer Portal

Post by girishmungra »

In the customer portal, the age of the ticket and of each article is shown. i would like it to display the creation time as well.

How can i achieve that?

thanks
Last edited by girishmungra on 25 Apr 2013, 10:52, edited 1 time in total.
OTRS 3.1.7 on Linux RedHat with MySQL database connected to an Active Directory for Agents and Customers.
reneeb
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Re: Display date/time of ticket in Customer Portal

Post by reneeb »

Change

Code: Select all

<span class="Age" title="$TimeLong{"$QData{"Created"}"}">$Data{"Age"}</span>
to

Code: Select all

<span class="Age" title="$TimeLong{"$QData{"Created"}"}">$Data{"Age"} ($TimeLong{"$QData{"Created"}"})</span>
in Kernel/Output/HTML/CustomerTicketZoom.dtl
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girishmungra
Znuny newbie
Posts: 59
Joined: 24 Jul 2012, 18:20
Znuny Version: 3.1.7
Real Name: Girish Mungra

Re: Display date/time of ticket in Customer Portal

Post by girishmungra »

Brilliant! thanks a lot
OTRS 3.1.7 on Linux RedHat with MySQL database connected to an Active Directory for Agents and Customers.
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