SOl{Error of Installation of OTRS 3.2.6-01}

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ioviedo
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SOl{Error of Installation of OTRS 3.2.6-01}

Post by ioviedo »

Hy everyone, please i need you help i'm installing otrs 3.2.6-01, when i put in the browser loacalhost/otrs/installer.pl the page no loanding, i got this error:

[Thu May 02 11:41:12 2013] [error] [client x.x.x.x] File does not exist: /var/www/html/otrs

this error i found on /var/log/httpd/error-log.


Please help me.
Last edited by ioviedo on 02 May 2013, 21:56, edited 2 times in total.
jojo
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Re: Error of Installation of OTRS 3.2.6-01

Post by jojo »

you need to install OTRS on a "naked" server without running webserver!
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ioviedo
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Re: Error of Installation of OTRS 3.2.6-01

Post by ioviedo »

Thanks
wurzel
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Re: SOl{Error of Installation of OTRS 3.2.6-01}

Post by wurzel »

Hi,

I think you should have webserver running. :) http://localhost should give you your testpage


and you have to configure your webserver to point to otrs directory. INSTALL file will provide any needed information.

Flo
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