Brand new user - Fedora 18 Installation problems

[brownwrap]

I have installed the OTRS rpm 3.2.6-01. The install went OK after I met all of the requirements, but I still can't start the otrs service. It is complaining that the httpd service is not running, but it is. I can clearly see httpd is running using "service httpd status" or a ps. I know this is pretty basic, but I can't move forward until I get this fixed.

[wurzel]

Hi,

SELINUX disabled? Would be my first idea

Flo

[brownwrap]

Yes, I had disabled selinux. It turns out OTRS doesn't run on Fedora 18:

Michiel Beijen:

Hi Gregory,

Right now Fedora 18 is the only major linux distribution to use the Apache 2.4.x web server and also the only one to completely use systemd for starting services. This means the ‘old’ way of starting and stopping scripts is no longer working; and this means that OTRS service can’t succesfully determine anymore if the services are running. I’d recommend that if you want to prepare for a RHEL6 installation at work, you’d download a CentOS copy (which is binary compatible) and use instructions from this chapter in our manual: Installing OTRS on a Red Hat Enterprise Linux or CentOS system.

[kanno]

Do you any plans to fix this problem for Fedora user?
I have same problem. I need workaround for this issue.

[kanno]

> once OTRS has been installed, you should change a line in /etc/sysconfig/otrs since the check to
> know if apache is running has a different syntax in CENTOS 7; you have to set

> OTRS_USED_WEBSERVER_TEST="/bin/systemctl is-active httpd"

I found the solution from other topic.
Anyway, thank you everyone.

regards,
Atsushi