How can i get the stats of
Total Tickets Open and Closed in a month
Total Tickets closed per Agent
Total Tickets per Queue
Stats Report
Moderator: crythias
Re: Stats Report
via the statistik function. But you need to enable user based stats via Sysconfig first
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: Stats Report
jojo wrote:via the statistik function. But you need to enable user based stats via Sysconfig first
How/where do I do that?