Error Message: No Permission to use this frontend module!

[JamesM]

Hi there, I was endeavoring to set up OTRS in a fairly standard ticket application with a number of dynamic fields in Customer tickets. The installation is new with no other apps running on the server. The installation went fine until I attempted to add a dynamic field to the Customer ticket (Edit Config Settings in Ticket -> Frontend::Customer::Ticket::ViewNew). After adding the first field I tried to create a new ticket to see if I was successful, however, I received the following error when I tried to login as a customer.

Error Message: No Permission to use this frontend module!
Please contact your administrator.

Backend ERROR: OTRS-CGI-10 Perl: 5.14.2 OS: linux Time: Mon May 20 01:14:03 2013 Message: No Permission to use this frontend module! RemoteAddress: 192.168.2.75 RequestURI: /otrs/customer.pl Traceback (25681): Module: Kernel::System::Web::InterfaceCustomer::Run (OTRS 3.2.6) Line: 903 Module: /opt/otrs/bin/cgi-bin/customer.pl (unknown version) Line: 41

I can't figure out what I did to affect permissions and would appreciate help in resolving this issue.

Regards, James

[crythias]

No permission to use this frontend module means that some group has been added to the module in question, or CustomerGroups were enabled and the Customer doesn't have the group that the module has.