How to Display CI with "Inactive" Deployment State in CMDB

Moderator: crythias

Locked
blackmamba
Znuny newbie
Posts: 10
Joined: 27 Jun 2013, 10:38
Znuny Version: 3.2.3
Real Name: Vincent Mendoza
Company: Semco Maritime

How to Display CI with "Inactive" Deployment State in CMDB

Post by blackmamba »

Hi guys!

Does anyone have an idea on how to Display the Configuration Item with Inactive Deployment State in CMDB? I can only see those in Production state. I also tried to look into Sysconfig if there is a setting for that but cant find any.

Thanks in advance! Cheers!

Mod note: Please do not post questions in HowTos
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: How to Display CI with "Inactive" Deployment State in CM

Post by jojo »

use search
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
blackmamba
Znuny newbie
Posts: 10
Joined: 27 Jun 2013, 10:38
Znuny Version: 3.2.3
Real Name: Vincent Mendoza
Company: Semco Maritime

Re: How to Display CI with "Inactive" Deployment State in CM

Post by blackmamba »

jojo wrote:use search
hi jojo, thanks for the reply!
Ok but what if I want to to display it in the CMDB Overview? By default, "Inactive" Computers are hidden and you need to search them to view.
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: How to Display CI with "Inactive" Deployment State in CM

Post by jojo »

yes, this is by intention and can not changed in config
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Locked