How to list the history of all the config item?

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tankwan3000
Znuny newbie
Posts: 9
Joined: 09 Jun 2013, 09:29
Znuny Version: 3.2.6

How to list the history of all the config item?

Post by tankwan3000 »

I want to list the history of the modification of config item .
But in the statistics, there is no relevant option in the dynamic-object dropdown lists.
What can I do?
OTRS 3.2.6, MySQL, Windows Server 2003 SP2, Apache.
ITSM 3.2.4
tankwan3000
Znuny newbie
Posts: 9
Joined: 09 Jun 2013, 09:29
Znuny Version: 3.2.6

Re: How to list the history of all the config item?

Post by tankwan3000 »

anyone can help me ?
OTRS 3.2.6, MySQL, Windows Server 2003 SP2, Apache.
ITSM 3.2.4
reneeb
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Re: How to list the history of all the config item?

Post by reneeb »

How would this statistic be different to the "History" link in the ConfigItem view?
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tankwan3000
Znuny newbie
Posts: 9
Joined: 09 Jun 2013, 09:29
Znuny Version: 3.2.6

Re: How to list the history of all the config item?

Post by tankwan3000 »

In each CI, I can see the "History Content", something like:

NameUpdate Incident state updated(new=..; old=)
DeploymentStateUpdate Deployment state update(new=..; old=)

bla blaaaa

Now, I want to list all CIs' changes only for "DeploymentStateUpdate".
just like :
Item ChangeDate OldValue NewValue ChangeType
CI1 2013-7-9 S1 s2 DeploymentStateUpdate
CI2 2013-7-9 s1 S2 DeploymentStateUpdate
.....

Can I get it?

Many thanks.
OTRS 3.2.6, MySQL, Windows Server 2003 SP2, Apache.
ITSM 3.2.4
tankwan3000
Znuny newbie
Posts: 9
Joined: 09 Jun 2013, 09:29
Znuny Version: 3.2.6

Re: How to list the history of all the config item?

Post by tankwan3000 »

OTRS 3.2.6, MySQL, Windows Server 2003 SP2, Apache.
ITSM 3.2.4
reneeb
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Posts: 5018
Joined: 13 Mar 2011, 09:54
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Real Name: Renée Bäcker
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Contact:

Re: How to list the history of all the config item?

Post by reneeb »

That's very specific task. I think you have to program such a stats module yourself. This would be a "static" stats module (see Kernel/System/Stats/Static/*.pm for examples).
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
tankwan3000
Znuny newbie
Posts: 9
Joined: 09 Jun 2013, 09:29
Znuny Version: 3.2.6

Re: How to list the history of all the config item?

Post by tankwan3000 »

reneeb wrote:That's very specific task. I think you have to program such a stats module yourself. This would be a "static" stats module (see Kernel/System/Stats/Static/*.pm for examples).
I have created a "CONFIG ITEM CLASS"and defined many CIs of it now.
If I want to query them from the "statistics" , I have to add a stats module myself too - because the ITSMConfigItem.pm only provide very little columns to be used ? @reneeb
OTRS 3.2.6, MySQL, Windows Server 2003 SP2, Apache.
ITSM 3.2.4
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