I want to list the history of the modification of config item .
But in the statistics, there is no relevant option in the dynamic-object dropdown lists.
What can I do?
How to list the history of all the config item?
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How to list the history of all the config item?
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Re: How to list the history of all the config item?
anyone can help me ?
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Re: How to list the history of all the config item?
How would this statistic be different to the "History" link in the ConfigItem view?
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Re: How to list the history of all the config item?
In each CI, I can see the "History Content", something like:
NameUpdate Incident state updated(new=..; old=)
DeploymentStateUpdate Deployment state update(new=..; old=)
bla blaaaa
Now, I want to list all CIs' changes only for "DeploymentStateUpdate".
just like :
Item ChangeDate OldValue NewValue ChangeType
CI1 2013-7-9 S1 s2 DeploymentStateUpdate
CI2 2013-7-9 s1 S2 DeploymentStateUpdate.....
Can I get it?
Many thanks.
NameUpdate Incident state updated(new=..; old=)
DeploymentStateUpdate Deployment state update(new=..; old=)
bla blaaaa
Now, I want to list all CIs' changes only for "DeploymentStateUpdate".
just like :
Item ChangeDate OldValue NewValue ChangeType
CI1 2013-7-9 S1 s2 DeploymentStateUpdate
CI2 2013-7-9 s1 S2 DeploymentStateUpdate.....
Can I get it?
Many thanks.
OTRS 3.2.6, MySQL, Windows Server 2003 SP2, Apache.
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Re: How to list the history of all the config item?
?
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Re: How to list the history of all the config item?
That's very specific task. I think you have to program such a stats module yourself. This would be a "static" stats module (see Kernel/System/Stats/Static/*.pm for examples).
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Re: How to list the history of all the config item?
I have created a "CONFIG ITEM CLASS"and defined many CIs of it now.reneeb wrote:That's very specific task. I think you have to program such a stats module yourself. This would be a "static" stats module (see Kernel/System/Stats/Static/*.pm for examples).
If I want to query them from the "statistics" , I have to add a stats module myself too - because the ITSMConfigItem.pm only provide very little columns to be used ? @reneeb
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