OTRS was fetching emails just fine for about a month then all of a sudden it stopped. I have been on OWA and the password and user name are working correctly. I have also used telenet to make sure I can check the exchange server .
This is the error I am getting when OTRS is trying to fetch emails.
Backend ERROR: OTRS-CGI-10 Perl: 5.14.2 OS: linux Time: Fri Jul 12 11:05:58 2013 Message: POP3S: Auth for user domain\user/mail.domain.com failed! Traceback (9201): Module: Kernel::System::MailAccount::POP3S::_Fetch (v1.13) Line: 154 Module: Kernel::System::MailAccount::POP3S::Fetch (v1.13) Line: 106 Module: Kernel::System::MailAccount::MailAccountFetch (v1.17) Line: 424 Module: Kernel::Modules::AdminMailAccount::Run (v1.28) Line: 69 Module: Kernel::System::Web::InterfaceAgent::Run (v1.64) Line: 868 Module: ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 46 Module: (eval) (v1.90) Line: 204 Module: ModPerl::RegistryCooker::run (v1.90) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.90) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31
No longer fetching emails
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Re: No longer fetching emails
POP3S: Auth for user domain\user/mail.domain.com failed!
It means what it says. The server holding the email is asserting that authorization has failed for POP3S access.
It means what it says. The server holding the email is asserting that authorization has failed for POP3S access.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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