Cannot Send Mails

Moderator: crythias

Locked
Heer123
Znuny newbie
Posts: 1
Joined: 13 Jul 2013, 16:17
Znuny Version: 3.2.7

Cannot Send Mails

Post by Heer123 »

Hi,

i am using OTRS version 3.2.7 and i am getting a error while sending any mails... Please help me out i am getting a error mentioned below.

[Backend ERROR: OTRS-CGI-10 Perl: 5.12.3 OS: MSWin32 Time: Sat Jul 13 19:34:54 2013 Message: Impossible to send message to: xxx.xxx@gmail.com . RemoteAddress: 117.198.207.112 RequestURI: /otrs/index.pl Traceback (1692): Module: Kernel::System::Ticket::Article::ArticleSend (OTRS 3.2.7) Line: 2071 Module: Kernel::Modules::AgentTicketCompose::Run (OTRS 3.2.7) Line: 763 Module: Kernel::System::Web::InterfaceAgent::Run (OTRS 3.2.7) Line: 863 Module: ModPerl::ROOT::ModPerl::Registry::E_3a_Otrs_OTRS_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 41 Module: (eval) (v1.99) Line: 204 Module: ModPerl::RegistryCooker::run (v1.99) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31]
crythias
Moderator
Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
Contact:

Re: Cannot Send Mails

Post by crythias »

Did you try searching this forum before posting?
Start here (because it's what I'd be doing first in order to answer your question).

basically, it boils down to: smtp server unavailable.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Locked