Public Survey not registered in Kernel Config

[michaelh81]

Hello,

I'm using OTRS 3.2.9 on Windows server 2008 \ SQL Express 2012 \ IIS 7 and installed the public add-on Survey 2.2.2. It all installed ok and I can create Surveys.

However, when I close a ticket and the user is sent a link to create the survey, they click the link, the page opens in IE and the below message is displayed:

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Error Message: Module Kernel::Modules::PublicSurvey not registered in Kernel/Config.pm!

Please contact your administrator.


Error Details

Backend ERROR: OTRS-CGI-10 Perl: 5.16.3 OS: MSWin32 Time: Mon Jul 29 15:15:08 2013 Message: Module Kernel::Modules::PublicSurvey not registered in Kernel/Config.pm! RemoteAddress: 172.20.1.107 RequestURI: - Traceback (6060): Module: Kernel::System::Web::InterfacePublic::Run (OTRS 3.2.9) Line: 198 Module: PerlEx::Precompiler::c_::otrs::otrs::bin::cgi2dbin::public_pl::__ANON__ (unknown version) Line: 41 Module: (eval) (unknown version) Line: 458 Module: PerlEx::Precompiler::Execute (unknown version) Line: 458

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I'm guessing I need to add a line of code to the Config.pm? Is this right? If so what do I need to add?

Regards,

Michael

[michaelh81]

Its ok I worked it out myself. Simple really. Go to:

Edit Config Settings in Survey -> Frontend::Public::ModuleRegistration

And put the tick in the box!

Hope this helps someone else.