Searched the forum but could not find any accurate accurate answer to my specific problem. My GenericAgent is not running automatically after I upgrade and moved installation from "Program Files" to root directory as required by OTRS 3.2.9. CRONw service is running and modules check passed ok. Also I copied back my previous Config.pm, GenericAgent.pm and ZZZAuto.pm. In all my previous upgrades it worked just fine and the only thing different this time has been the change of directory (Dont know if that has nothing to do with that).
PD: If I run the GenericAgent manually it execute properly.
Thank you.
C:\>cd otrs\otrs\bin
C:\OTRS\OTRS\bin>perl otrs.checkmodules.pl
o CGI..............................ok (v3.63)
o Crypt::PasswdMD5.................ok (v1.3)
o Crypt::SSLeay....................ok (v0.58)
o CSS::Minifier....................ok (v0.01)
o Date::Format.....................ok (v2.24)
o Date::Pcalc......................ok (v1.2)
o DBI..............................ok (v1.616)
o DBD::mysql.......................ok (v4.018)
o DBD::ODBC........................ok (v1.29)
o DBD::Oracle......................Not installed! (o
ect to a Oracle database.)
o DBD::Pg..........................ok (v2.18.0)
o Digest::MD5......................ok (v2.51)
o Digest::SHA::PurePerl............ok (v5.81)
o Digest::SHA......................ok (v5.61)
o Encode::HanExtra.................ok (v0.23)
o Encode::Locale...................ok (v1.03)
o GD...............................ok (v2.46)
o GD::Text.......................ok (v0.86)
o GD::Graph......................ok (v1.47)
o IO::Scalar.......................ok (v2.110)
o IO::Wrap.........................ok (v2.110)
o JavaScript::Minifier.............ok (v1.05)
o JSON.............................ok (v2.53)
o JSON::PP.......................ok (v2.27200)
o JSON::XS.......................ok (v2.3)
o Locale::Codes....................ok (v3.24)
o LWP::UserAgent...................ok (v6.04)
o Mail::Internet...................ok (v2.12)
o Mail::POP3Client.................ok (v1.2)
o IO::Socket::SSL................ok (v1.40)
o Mail::IMAPClient.................ok (v3.33)
o IO::Socket::SSL................ok (v1.40)
o MIME::Base64.....................ok (v3.13)
o MIME::Tools......................ok (v5.503)
o ModPerl::Util....................ok (v2.000004)
o Apache::DBI....................ok (v1.11)
o Apache2::Reload................ok (v0.12)
o Net::DNS.........................ok (v0.72)
o Net::POP3........................ok (v2.29)
o Net::IMAP::Simple................ok (v1.2034)
o IO::Socket::SSL................ok (v1.40)
o Net::SMTP........................ok (v2.31)
o Authen::SASL...................ok (v2.16)
o Net::SMTP::SSL.................ok (v1.01)
o Net::SMTP::TLS::ButMaintained..ok (v0.20)
o Net::LDAP........................ok (v0.56)
o Net::SSL.........................ok (v2.85)
o PDF::API2........................ok (v2.020)
o Compress::Zlib.................ok (v2.034)
o Storable.........................ok (v2.25)
o SOAP::Lite.......................ok (v0.715)
o version........................ok (v0.9902)
o Class::Inspector...............ok (v1.28)
o Text::CSV........................ok (v1.21)
o Text::CSV_PP...................ok (v1.29)
o Text::CSV_XS...................ok (v1.01)
o Time::HiRes......................ok (v1.9721)
o XML::Parser......................ok (v2.40)
o HTTP::Message....................ok (v6.06)
o HTTP::Headers..................ok (v6.05)
o URI..............................ok (v1.60)
o URI::Escape....................ok (v3.31)
o Scalar::Util.....................ok (v1.23)
o YAML::XS.........................ok (v0.41)
o Win32::Daemon....................ok (v20110117)
o Win32::Service...................ok (v0.06)
C:\OTRS\OTRS\bin>