Same customer username LDAP/backend

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studioelement
Znuny newbie
Posts: 5
Joined: 20 Jan 2012, 22:24
Znuny Version: 3.0.11
Real Name: Alex Nassar

Same customer username LDAP/backend

Post by studioelement »

Hi-

I recently added an LDAP connection for customers. Prior to this I had customers in the backend database. There are not some customers that are in both LDAP and backend with the same username. How do I get OTRS to use the LDAP info and not the backend info.

Thanks in advance.
OTRS 3.0.11 on CENTOS.
crythias
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Re: Same customer username LDAP/backend

Post by crythias »

change the username.
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studioelement
Znuny newbie
Posts: 5
Joined: 20 Jan 2012, 22:24
Znuny Version: 3.0.11
Real Name: Alex Nassar

Re: Same customer username LDAP/backend

Post by studioelement »

Wow ... I must be a little slow today.

Thank you very much! :)
OTRS 3.0.11 on CENTOS.
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