making fields mandatory with ACL

[Gabor]

Hi there,

I've a very intersting question: is it possible to make fields (dynamic fields) to mandatory using ACL-s?
When modifying a ticket I've 2 additional dyn. fields: a dropdown yes/no and a date/time field below. By default the dropdown list is on '-' but it's mandatory so the agent will have to select yes or no from the list. I want to use an ACL so when the 'yes' key is selected then make the dyn.field below (date/time) to mandatory (2) instead of 1. Is that possible?

Thanks and cheers,
Gabor

[crythias]

is it possible to make fields (dynamic fields) to mandatory using ACL-s?

No. SysConfig.

I want to use an ACL so when the 'yes' key is selected then make the dyn.field below (date/time) to mandatory (2) instead of 1. Is that possible?

No. you will need to use a javascript onchange to accomplish this.

[Gabor]

thanks!