OTRS ITSM Disable Asset Managment

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ThatGuy84
Znuny newbie
Posts: 4
Joined: 04 Sep 2013, 01:57
Znuny Version: OTRS 3.2
Real Name: Gavin Jones

OTRS ITSM Disable Asset Managment

Post by ThatGuy84 »

Hi All,
I wish to use OTRS ITSM strictly for change management.

* Is there a way to disable the Asset Management Scanning Service? If so how?
* Does anyone else use OTRS ITSM Strictly for ChangeManagment and can recommend of best practice of what to disable?
* Still hunting for the Change Managment Template so I can edit it, if anyone could post a URL in the meantime this would be nice :)


I am using the Lastest OTRS / OTRS ITSM 3.2 on RHEL 6.4 64bit System.

Thank you for your time....
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: OTRS ITSM Disable Asset Managment

Post by jojo »

Change Management and CMDB are different modules, so you can use each of them seperatly. OTRS does not do any scanning.

You have to create your own templates based on your process.
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