I have been asked by management to replace 'Ticket' with 'Service Request' throughout the application. I know it's a long shot but is there some simple / easy way to do this? Or is it a case of locating every instance of the word in the config and source files and changing it?
Really hoping there is an easy way!
Replace 'Ticket' with 'Service Request'
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crythias
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Re: Replace 'Ticket' with 'Service Request'
Custom translation.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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