config.pm not writable - installer

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kenmurimi
Znuny newbie
Posts: 87
Joined: 24 May 2010, 10:21
Znuny Version: 2.4.7

config.pm not writable - installer

Post by kenmurimi »

Dear All,

I am installing a new OTRS 3.2.10 on Centos 6, i installed the Centos, MySQL and Apache. i am now trying to use the web installer to finish my installation. when i get to the configuring database part, i check database and its ok but when i clink next to create i get warning Kernel\config.pm not writable for the web server user and it does not allow me to continue. i have checked in MySQL and the database and the OTRS user are created.

Please assist me to solve this,

Kenmurimi
OTRS 2.4.7 on SUSE and on MySQL database
OTRS 3.2.10 on CentOS and MySQL database
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crythias
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Znuny Version: 5.0.x
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Re: config.pm not writable - installer

Post by crythias »

not writable is permissions. On CentOS/RedHat it may also be related to selinux being enabled.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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kenmurimi
Znuny newbie
Posts: 87
Joined: 24 May 2010, 10:21
Znuny Version: 2.4.7

(solved) Re: config.pm not writable - installer

Post by kenmurimi »

Thanks Crythias

I have disabled selinux on Centos and i am now able to finish the installations.
Its even highlighted on the download page (You'll need to disable SELinux in /etc/selinux/config)... cant believe i didn't see that
OTRS 2.4.7 on SUSE and on MySQL database
OTRS 3.2.10 on CentOS and MySQL database
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