Hi there,
I've run into the situation where my OTRS server, the frontend, not the database, has died. Basically it died and there were no usage backups. Use, unfortunate and we are resolving and plugging that hole.
We've downloaded the correct OTRS version that we used previous and everything is the same.
So what we've had to do is reconfigure and rebuild the new OTRS replacement server. We've now completed this, but how have run into the issue of the ZZZAuto.pm file being missing.
How can we recreate this? Or can someone post up a file that we can use as a template?
TIA
Rebuild OTRS Server
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Re: Rebuild OTRS Server
otrs.RebuildConfig.pl should work.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: Rebuild OTRS Server
Okay, so I've tried that. Now when I try to log in, the "Login" button is greyed out.. And inaccessible... =\