Setup Dynamic fields visbility in the basis of ticket type

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GMunjal
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Joined: 23 Oct 2013, 09:17
Znuny Version: 3.3.0 beta 2
Real Name: Gaurav Munjal
Company: Nagarro

Setup Dynamic fields visbility in the basis of ticket type

Post by GMunjal »

Hi,

We have installed OTRS 3.3 beta 2. We added different ticket types in type dropdown in which on of the value is 'ServiceDelivery'.
Now we want to add some dynamic fields which will be shown only in case if TicketType 'ServiceDelivery' is selected, else this field will not be visible.

Can you please help us on how we set the visibility of this 'DynamicField' which is dependent on TicketType.

Regards,
Gaurav Munjal
wurzel
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Re: Setup Dynamic fields visbility in the basis of ticket ty

Post by wurzel »

Hi,

You can use ShowHideDynamicFields Feature Add On from commercial otrs.com

Florian
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crythias
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Re: Setup Dynamic fields visbility in the basis of ticket ty

Post by crythias »

OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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