Customer.pl - Company Ticket

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MarcoPBC
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Joined: 17 Oct 2013, 16:21
Znuny Version: OTRS 3.3
Real Name: Marco Cruz

Customer.pl - Company Ticket

Post by MarcoPBC »

Hi,

In the client / customer.pl appears when you click on "Ticket" it appears "Company Ticket", someone can tell me what should I comment on the code, for this option to disappears? I want that appears only the "New ticket", "My ticket" and "Search".

Can someone help me...
Regards,
Marc
reneeb
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Re: Customer.pl - Company Ticket

Post by reneeb »

No need to change code. Go to SysConfig in the Admin area and search for CustomerFrontend::Module###CustomerTicketOverView. Delete the block where the "Company tickets" are defined...
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
reneeb
Znuny guru
Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
Contact:

Re: Customer.pl - Company Ticket

Post by reneeb »

No need to change code. Go to SysConfig in the Admin area and search for CustomerFrontend::Module###CustomerTicketOverView. Delete the block where the "Company tickets" are defined...
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
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