Is there a concept like queues on ITSM changes?
We have a development team than has different working groups. We need the members of a group only see the changes in her group
How can we do it?
Thank you.
[SOLVED] Queues on ITSM changes
Moderator: crythias
[SOLVED] Queues on ITSM changes
Last edited by dcorbera on 30 Oct 2013, 15:17, edited 1 time in total.
Using:
OTRS HELP DESK 3.3.5
OTRS ITSM 3.3.5
POSTGRES 8.3
OTRS HELP DESK 3.3.5
OTRS ITSM 3.3.5
POSTGRES 8.3
Re: Queues on ITSM changes
No, this is not possible.
Have a look at the process tickets instead
Have a look at the process tickets instead
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