Can not run the task as schedule in Generic Agent

hongphuc · Post by **hongphuc** » 13 Jan 2014, 11:17

Hello Every body!
I created new rule in Generic Agent and set schedule time every 20 minutes every Mon to Sat.
Unfortunately, It can not run as schedule, I just can run it manual by clicking on Run this task.

Please some one get me out this issue. May I need to config anything else or am I missing somewhere?

Thanks a lot for your support in advance.

Best regards,
Hong Phuc

reneeb · Post by **reneeb** » 13 Jan 2014, 12:28

Is the generic agent cronjob activated?

hongphuc · Post by **hongphuc** » 14 Jan 2014, 03:11

Thanks Reneed for your help.

Could you please show me how can I check if the generic agent cronjob activated or not?

Thanks!

reneeb · Post by **reneeb** » 14 Jan 2014, 10:48

There must be something like

Code: Select all

*/10 * * * *    D:\otrs\OTRS\bin\otrs.GenericAgent.pl -c db

hongphuc · Post by **hongphuc** » 14 Jan 2014, 10:53

^^

Thanks a lot for your useful help. I can solved it all now!

Many thanks again!

Znuny Open Source Ticketsystem

Can not run the task as schedule in Generic Agent

Can not run the task as schedule in Generic Agent

Re: Can not run the task as schedule in Generic Agent

Re: Can not run the task as schedule in Generic Agent

Re: Can not run the task as schedule in Generic Agent

Re: Can not run the task as schedule in Generic Agent