[SOLVED] How Mask Created - Limit to 10 Characters?

[rsw1941]

When displaying Created on Dashboard ticket widget, can we just display the Date, without HH:MM:SS ?

Have spent considerable time searching OtterHub and others for the answer, with no success.

Thank you

[rsw1941]

Crythias,

Can this be done? If yes, can you point me in the right direction?

Thanks

[crythias]

When displaying Created on Dashboard ticket widget, can we just display the Date, without HH:MM:SS ?

Not easily.
Best I can surmise ...

Edit Kernel/System/Ticket.pm and find:

Code: Select all

    $Ticket{Created} = $Self->{TimeObject}->SystemTime2TimeStamp(
        SystemTime => $Ticket{CreateTimeUnix},
    );

Add the following like ...

Code: Select all

    my ($Sec1, $Min1, $Hour1, $Day1, $Month1, $Year1, $WeekDay1) = $Self->{TimeObject}->SystemTime2Date(
        SystemTime => $Ticket{CreateTimeUnix},
    );

    $Ticket{MyCreatedDate} = "$Year1-$Month1-$Day1";

Not tested, may have bugs, won't survive updates, etc.

[rsw1941]

Thanks, very much.

"Not easily" will likely be a barricade for me. Is there a pathway for early adopters to suggest a feature? Is this something moderators can do?

I couldn't find a way to brand my topics with the word [SOLVED]. Please don't hesitate to close this and the other "open" ticket.

[I should add that our client is enthralled by the application. I appreciate your assistance...and may be back.]

[crythias]

Is there a pathway for early adopters to suggest a feature?

http://otrsteam.ideascale.com

I couldn't find a way to brand my topics with the word [SOLVED].

Edit your first post's subject in this topic or the next post in this topic. (Subject is in the box above the main box).

I should add that our client is enthralled by the application. I appreciate your assistance...and may be back.

Wonderful. Note that we on otterhub are a community that is not related to otrs.com. Unless explicitly specified in our email address (not mine, for instance) we have no direct affiliation with OTRS.