AgentTicketResponsible submenu is not display in TicketZoom

[williamrobert1983]

Hi,

I have upgraded otrs-3.3.2 version. I checked sysconfig AgentTicketResponsible menu and everything is ok.

But, AgentTicketResponsible submenu is not displaying in the AgentTicketZoom. Also, I checked ACL in the Config.pm file and there is no hiding functionality for the AgentTicketResoponsible.

Please advice me how can i solve this issue ASAP.


Thanks,
William

[williamrobert1983]

Please anyone response about the issue....


William

[jojo]

Maybe the templates were not updated.

You also seem to expect enterprise support in a forum. You should consider getting professional support