SLA Management

Moderator: crythias

Locked
rafi2011
Znuny newbie
Posts: 1
Joined: 13 Feb 2014, 18:55
Znuny Version: otrs 3.2
Real Name: Rafi
Company: nendrasys tech

SLA Management

Post by rafi2011 »

Hi All,

I am new to OTRS, could you please let me know how to configure SLA in OTRS 3.2 step by step.

Thanks,
Rafi
Top
crythias
Moderator
Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
Contact:
Contact crythias

Re: SLA Management

Post by crythias »

Read the manual.
Try stuff.
Ask *specific* questions about what you want to accomplish that you can't figure out for yourself.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Top
Locked

Return to “Help”