[gelöst]Update von 3.2.2 auf 3.3

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thomas91
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[gelöst]Update von 3.2.2 auf 3.3

Post by thomas91 »

Hallo Forum,

ich mache gerade das Upgrade von OTRS 3.2.2 auf 3.3.
Jetzt habe ich das Problem mit der mysql 5.5. Hier ist default InnoDB und meine Tabellen sind MyISAM.
In der Upgrade Dokumentation steht nicht wie ich das lösen soll. Außerdem wird mir das Skript

Code: Select all

cat scripts/DBupdate-to-3-3-mysql-swl | mysql -p -f -u root otrs
nicht ausgeführt.

Gruß
Last edited by thomas91 on 17 Feb 2014, 14:16, edited 1 time in total.
MfG Thomas

Produktiv:
OTRS: 5.0.9
ITSM: 5.0.?
FAQ: 5.0.?
OS: Debian 9.8 x64
Application: Apache2/MySQL 5.5
VM auf: VMware ESXi 6.5
E-Mails: MS Exchange 2013

-- Achtung, es folgt ein Witz:

Code: Select all

    # dpkg-reconfigure brain
    Paket »brain« ist nicht installiert und es ist keine Info verfügbar.
-- weiter geht's im Thread…[/size]
jojo
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Re: Update von 3.2.2 auf 3.3

Post by jojo »

Laut "UPGRADING" Datei:
Any problems with regards to the storage engine will be reported by the otrs.CheckDB.pl script, so please run it to check for possible issues.
Du kannst die Tabellen manuell per "alter" Befehl nun ändern (MySQL Handbuch hilft hier ggf. weiter) oder nutzt das script bin/otrs.MySQLInnoDBSwitch.pl
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

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thomas91
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Posts: 103
Joined: 23 Dec 2010, 23:01
Znuny Version: 6.0.18
Location: Lauda-Königshofen

Re: Update von 3.2.2 auf 3.3

Post by thomas91 »

jojo wrote:Laut "UPGRADING" Datei:
Du kannst die Tabellen manuell per "alter" Befehl nun ändern (MySQL Handbuch hilft hier ggf. weiter) oder nutzt das script bin/otrs.MySQLInnoDBSwitch.pl
Danke für den Tip mit bin/otrs.MySQLInnoDBSwitch.pl, hat wunderbar funktioniert :D

Jetzt hab ich noch eine Frage:

Code: Select all

root@OTRS01:/opt/otrs# cat scripts/DBUpdate-to-3.3.mysql.sql | mysql - p -f -u root otrs
mysql  Ver 14.14 Distrib 5.5.35, for debian-linux-gnu (x86_64) using readline 6.2
Copyright (c) 2000, 2013, Oracle and/or its affiliates. All rights reserved.

Oracle is a registered trademark of Oracle Corporation and/or its
affiliates. Other names may be trademarks of their respective
owners.

Usage: mysql [OPTIONS] [database]
  -?, --help          Display this help and exit.
  -I, --help          Synonym for -?
  --auto-rehash       Enable automatic rehashing. One doesn't need to use
                      'rehash' to get table and field completion, but startup
                      and reconnecting may take a longer time. Disable with
                      --disable-auto-rehash.
                      (Defaults to on; use --skip-auto-rehash to disable.)
  -A, --no-auto-rehash 
                      No automatic rehashing. One has to use 'rehash' to get
                      table and field completion. This gives a quicker start of
                      mysql and disables rehashing on reconnect.
  --auto-vertical-output 
                      Automatically switch to vertical output mode if the
                      result is wider than the terminal width.
  -B, --batch         Don't use history file. Disable interactive behavior.
                      (Enables --silent.)
  --character-sets-dir=name 
                      Directory for character set files.
  --column-type-info  Display column type information.
  -c, --comments      Preserve comments. Send comments to the server. The
                      default is --skip-comments (discard comments), enable
                      with --comments.
  -C, --compress      Use compression in server/client protocol.
  -#, --debug[=#]     This is a non-debug version. Catch this and exit.
  --debug-check       Check memory and open file usage at exit.
  -T, --debug-info    Print some debug info at exit.
  -D, --database=name Database to use.
  --default-character-set=name 
                      Set the default character set.
  --delimiter=name    Delimiter to be used.
  --enable-cleartext-plugin 
                      Enable/disable the clear text authentication plugin.
  -e, --execute=name  Execute command and quit. (Disables --force and history
                      file.)
  -E, --vertical      Print the output of a query (rows) vertically.
  -f, --force         Continue even if we get an SQL error.
  -G, --named-commands 
                      Enable named commands. Named commands mean this program's
                      internal commands; see mysql> help . When enabled, the
                      named commands can be used from any line of the query,
                      otherwise only from the first line, before an enter.
                      Disable with --disable-named-commands. This option is
                      disabled by default.
  -i, --ignore-spaces Ignore space after function names.
  --init-command=name SQL Command to execute when connecting to MySQL server.
                      Will automatically be re-executed when reconnecting.
  --local-infile      Enable/disable LOAD DATA LOCAL INFILE.
  -b, --no-beep       Turn off beep on error.
  -h, --host=name     Connect to host.
  -H, --html          Produce HTML output.
  -X, --xml           Produce XML output.
  --line-numbers      Write line numbers for errors.
                      (Defaults to on; use --skip-line-numbers to disable.)
  -L, --skip-line-numbers 
                      Don't write line number for errors.
  -n, --unbuffered    Flush buffer after each query.
  --column-names      Write column names in results.
                      (Defaults to on; use --skip-column-names to disable.)
  -N, --skip-column-names 
                      Don't write column names in results.
  --sigint-ignore     Ignore SIGINT (CTRL-C).
  -o, --one-database  Ignore statements except those that occur while the
                      default database is the one named at the command line.
  --pager[=name]      Pager to use to display results. If you don't supply an
                      option, the default pager is taken from your ENV variable
                      PAGER. Valid pagers are less, more, cat [> filename],
                      etc. See interactive help (\h) also. This option does not
                      work in batch mode. Disable with --disable-pager. This
                      option is disabled by default.
  -p, --password[=name] 
                      Password to use when connecting to server. If password is
                      not given it's asked from the tty.
  -P, --port=#        Port number to use for connection or 0 for default to, in
                      order of preference, my.cnf, $MYSQL_TCP_PORT,
                      /etc/services, built-in default (3306).
  --prompt=name       Set the mysql prompt to this value.
  --protocol=name     The protocol to use for connection (tcp, socket, pipe,
                      memory).
  -q, --quick         Don't cache result, print it row by row. This may slow
                      down the server if the output is suspended. Doesn't use
                      history file.
  -r, --raw           Write fields without conversion. Used with --batch.
  --reconnect         Reconnect if the connection is lost. Disable with
                      --disable-reconnect. This option is enabled by default.
                      (Defaults to on; use --skip-reconnect to disable.)
  -s, --silent        Be more silent. Print results with a tab as separator,
                      each row on new line.
  -S, --socket=name   The socket file to use for connection.
  --ssl               Enable SSL for connection (automatically enabled with
                      other flags).
  --ssl-ca=name       CA file in PEM format (check OpenSSL docs, implies
                      --ssl).
  --ssl-capath=name   CA directory (check OpenSSL docs, implies --ssl).
  --ssl-cert=name     X509 cert in PEM format (implies --ssl).
  --ssl-cipher=name   SSL cipher to use (implies --ssl).
  --ssl-key=name      X509 key in PEM format (implies --ssl).
  --ssl-verify-server-cert 
                      Verify server's "Common Name" in its cert against
                      hostname used when connecting. This option is disabled by
                      default.
  -t, --table         Output in table format.
  --tee=name          Append everything into outfile. See interactive help (\h)
                      also. Does not work in batch mode. Disable with
                      --disable-tee. This option is disabled by default.
  -u, --user=name     User for login if not current user.
  -U, --safe-updates  Only allow UPDATE and DELETE that uses keys.
  -U, --i-am-a-dummy  Synonym for option --safe-updates, -U.
  -v, --verbose       Write more. (-v -v -v gives the table output format).
  -V, --version       Output version information and exit.
  -w, --wait          Wait and retry if connection is down.
  --connect-timeout=# Number of seconds before connection timeout.
  --max-allowed-packet=# 
                      The maximum packet length to send to or receive from
                      server.
  --net-buffer-length=# 
                      The buffer size for TCP/IP and socket communication.
  --select-limit=#    Automatic limit for SELECT when using --safe-updates.
  --max-join-size=#   Automatic limit for rows in a join when using
                      --safe-updates.
  --secure-auth       Refuse client connecting to server if it uses old
                      (pre-4.1.1) protocol.
  --server-arg=name   Send embedded server this as a parameter.
  --show-warnings     Show warnings after every statement.
  --plugin-dir=name   Directory for client-side plugins.
  --default-auth=name Default authentication client-side plugin to use.

Default options are read from the following files in the given order:
/etc/my.cnf /etc/mysql/my.cnf /usr/etc/my.cnf ~/.my.cnf 
The following groups are read: mysql client
The following options may be given as the first argument:
--print-defaults        Print the program argument list and exit.
--no-defaults           Don't read default options from any option file.
--defaults-file=#       Only read default options from the given file #.
--defaults-extra-file=# Read this file after the global files are read.

Variables (--variable-name=value)
and boolean options {FALSE|TRUE}  Value (after reading options)
--------------------------------- ----------------------------------------
auto-rehash                       TRUE
auto-vertical-output              FALSE
character-sets-dir                (No default value)
column-type-info                  FALSE
comments                          FALSE
compress                          FALSE
debug-check                       FALSE
debug-info                        FALSE
database                          (No default value)
default-character-set             auto
delimiter                         ;
enable-cleartext-plugin           FALSE
vertical                          FALSE
force                             TRUE
named-commands                    FALSE
ignore-spaces                     FALSE
init-command                      (No default value)
local-infile                      FALSE
no-beep                           FALSE
host                              (No default value)
html                              FALSE
xml                               FALSE
line-numbers                      TRUE
unbuffered                        FALSE
column-names                      TRUE
sigint-ignore                     FALSE
port                              3306
prompt                            mysql> 
quick                             FALSE
raw                               FALSE
reconnect                         FALSE
socket                            /var/run/mysqld/mysqld.sock
ssl                               FALSE
ssl-ca                            (No default value)
ssl-capath                        (No default value)
ssl-cert                          (No default value)
ssl-cipher                        (No default value)
ssl-key                           (No default value)
ssl-verify-server-cert            FALSE
table                             FALSE
user                              root
safe-updates                      FALSE
i-am-a-dummy                      FALSE
connect-timeout                   0
max-allowed-packet                16777216
net-buffer-length                 16384
select-limit                      1000
max-join-size                     1000000
secure-auth                       FALSE
show-warnings                     FALSE
plugin-dir                        (No default value)
default-auth                      (No default value)

Ist das Update der DB jetzt gelaufen und verwirrt mich, oder mach ich was falsch? Entschuldigt bitte die dumme Frage, aber ich möchte einfach Problemen vermeiden und Frage lieber einmal mehr.

Gruß
MfG Thomas

Produktiv:
OTRS: 5.0.9
ITSM: 5.0.?
FAQ: 5.0.?
OS: Debian 9.8 x64
Application: Apache2/MySQL 5.5
VM auf: VMware ESXi 6.5
E-Mails: MS Exchange 2013

-- Achtung, es folgt ein Witz:

Code: Select all

    # dpkg-reconfigure brain
    Paket »brain« ist nicht installiert und es ist keine Info verfügbar.
-- weiter geht's im Thread…[/size]
jojo
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Posts: 15020
Joined: 26 Jan 2007, 14:50
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Contact:

Re: Update von 3.2.2 auf 3.3

Post by jojo »

Du hast einen Fehler in Deinem mysql CLI Aufruf:
mysql - p -f -u root otrs
Zwischen das - und das p darf kein Leerzeichen

Ich nutze aber lieber die Möglichkeit mit source im mysql CLI ein SQL Script aufzurufen.

ACHTUNG: Datenbank SQL Scripte auszuführen ohne zu wissen wie und warum diese aufgerufen werden, kann Deine Datenbank zerstören. Lass hier lieber Deinen DBA ran
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
thomas91
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Joined: 23 Dec 2010, 23:01
Znuny Version: 6.0.18
Location: Lauda-Königshofen

Re: Update von 3.2.2 auf 3.3

Post by thomas91 »

Noch einmal Danke jojo, ich hab zwar den Befehl noch mehrfach angeschaut und kontrolliert aber den Fehler überlesen. Danke für den Hinweis, da es keinen DBA gibt heißt es hier wohl oder übel: YOLO -.-*

Code: Select all

INFO: Foreign key constraint FK_standard_response_valid_id_id does not exist, skipping.
INFO: Foreign key constraint FK_standard_response_valid_id_id does not exist, skipping.
INFO: Foreign key constraint FK_standard_response_create_by_id does not exist, skipping.
INFO: Foreign key constraint FK_standard_response_create_by_id does not exist, skipping.
INFO: Foreign key constraint FK_standard_response_change_by_id does not exist, skipping.
INFO: Foreign key constraint FK_standard_response_change_by_id does not exist, skipping.
INFO: Foreign key constraint FK_queue_standard_response_standard_response_id_id does not exist, skipping.
INFO: Foreign key constraint FK_queue_standard_response_standard_response_id_id does not exist, skipping.
INFO: Foreign key constraint FK_queue_standard_response_queue_id_id does not exist, skipping.
INFO: Foreign key constraint FK_queue_standard_response_queue_id_id does not exist, skipping.
INFO: Foreign key constraint FK_queue_standard_response_create_by_id does not exist, skipping.
INFO: Foreign key constraint FK_queue_standard_response_create_by_id does not exist, skipping.
INFO: Foreign key constraint FK_queue_standard_response_change_by_id does not exist, skipping.
INFO: Foreign key constraint FK_queue_standard_response_change_by_id does not exist, skipping.
INFO: Foreign key constraint FK_standard_response_attachment_standard_response_id_id does not exist, skipping.
INFO: Foreign key constraint FK_standard_response_attachment_standard_response_id_id does not exist, skipping.
INFO: Foreign key constraint FK_standard_response_attachment_standard_attachment_id_id does not exist, skipping.
INFO: Foreign key constraint FK_standard_response_attachment_standard_attachment_id_id does not exist, skipping.
INFO: Foreign key constraint FK_standard_response_attachment_create_by_id does not exist, skipping.
INFO: Foreign key constraint FK_standard_response_attachment_create_by_id does not exist, skipping.
INFO: Foreign key constraint FK_standard_response_attachment_change_by_id does not exist, skipping.
INFO: Foreign key constraint FK_standard_response_attachment_change_by_id does not exist, skipping.

Nach dem das script ausgeführt wurde, kamen die oben stehenden Info´s, muss ich hier noch etwas machen oder kann ich beim Upgrade weiter machen?
MfG Thomas

Produktiv:
OTRS: 5.0.9
ITSM: 5.0.?
FAQ: 5.0.?
OS: Debian 9.8 x64
Application: Apache2/MySQL 5.5
VM auf: VMware ESXi 6.5
E-Mails: MS Exchange 2013

-- Achtung, es folgt ein Witz:

Code: Select all

    # dpkg-reconfigure brain
    Paket »brain« ist nicht installiert und es ist keine Info verfügbar.
-- weiter geht's im Thread…[/size]
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Update von 3.2.2 auf 3.3

Post by jojo »

Das sind nur Infos, Du kannst weiter machen
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
thomas91
Znuny advanced
Posts: 103
Joined: 23 Dec 2010, 23:01
Znuny Version: 6.0.18
Location: Lauda-Königshofen

Re: Update von 3.2.2 auf 3.3

Post by thomas91 »

Vielen Dank für die schnelle Hilfe jojo. Das Upgrade hat funktioniert.
MfG Thomas

Produktiv:
OTRS: 5.0.9
ITSM: 5.0.?
FAQ: 5.0.?
OS: Debian 9.8 x64
Application: Apache2/MySQL 5.5
VM auf: VMware ESXi 6.5
E-Mails: MS Exchange 2013

-- Achtung, es folgt ein Witz:

Code: Select all

    # dpkg-reconfigure brain
    Paket »brain« ist nicht installiert und es ist keine Info verfügbar.
-- weiter geht's im Thread…[/size]
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