Double Quote Problem in Text Field

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Gunjan
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Double Quote Problem in Text Field

Post by Gunjan »

Hi,

I am using otrs 3.3.4. In the Free Text window, I have some text dynamic fields. these fields contain value like : abc"1243"dgh. but when I open this window, value after abc is missing. How can I retain whole value of a dynamic field?

Thanks & Regards,
Gunjan
Gunjan
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Re: Double Quote Problem in Text Field

Post by Gunjan »

Can Anybody help me on this point??
crythias
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Re: Double Quote Problem in Text Field

Post by crythias »

Besides don't do that?
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Gunjan
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Re: Double Quote Problem in Text Field

Post by Gunjan »

Sorry, I did not get your point. Is it not possible to do this??
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Re: Double Quote Problem in Text Field

Post by crythias »

You know what's breaking the code. Don't do that / remove quotation marks from field names. They shouldn't be valid anyway for any language.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: Double Quote Problem in Text Field

Post by reneeb »

@crythias: It's not the fieldname, but the *value*.

This is a bug in OTRS. I already reported it...
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crythias
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Re: Double Quote Problem in Text Field

Post by crythias »

Yep ... sorry. I blame lack of sleep.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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