Detailed and unnecessary logs

[Gunjan]

Hi,

I am using otrs 3.3.4. Earlier it was working fine but now suddenly there are too much logs in OTRS. Please have a look on the screenshot

logs.png

What is the reason for this? How can I remove unnecessary logs?
Thanks in Advance!

Regards,
Gunjan

[ThorstenEckel]

Hi Gunjan,

this log lines come from the cache backend and are only printed if the the debug mode of your system is active:

OTRS 3.3.4 Kernel/System/Cache.pm line 123:

Code: Select all

    # debug
    if ( $Self->{Debug} > 0 ) {
        $Self->{LogObject}->Log(
            Priority => 'notice',
            Message  => "Set Key:$Param{Key} TTL:$Param{TTL}!",
        );
    }

OTRS 3.3.4 Kernel/System/Cache.pm line 164:

Code: Select all

        if ( $Self->{Debug} > 0 ) {
            $Self->{LogObject}->Log(
                Priority => 'notice',
                Message  => "Get cached Key:$Param{Key}!",
            );
        }

You might check your 'bin/cgi-bin/index.pl' there you can set the debug mode globally...

[Gunjan]

Thank you for the help.