Perl error since 3.3.5 upgrade

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srenon
Znuny newbie
Posts: 60
Joined: 20 Mar 2013, 14:26
Znuny Version: 3.3.8

Perl error since 3.3.5 upgrade

Post by srenon »

Hello everyone,

Since the upgrade from 3.2.x to 3.3.5 i have a lot of errors in my apache log.

And OTRS is very very slow.

Can you help me?

Thanks.

Code: Select all

ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Fri Mar 21 08:39:46 2014

 Message: Decoding the JSON string failed: malformed JSON string, neither array, object, number, string or atom, at character offset 0 (before "Queue;") at /opt/otrs//Kernel/System/JSON.pm line 137


 RemoteAddress: 10.100.0.32
 RequestURI: /otrs/index.pl?;&OTRSAgentInterface=FS834w1nv6lyQDtyaeE5J00wxBBsGTs2

 Traceback (10772): 
   Module: Kernel::System::JSON::Decode (OTRS 3.3.5) Line: 138
   Module: Kernel::Output::HTML::DashboardTicketGeneric::Preferences (OTRS 3.3.5) Line: 344
   Module: Kernel::Modules::AgentDashboardCommon::_Element (OTRS 3.3.5) Line: 890
   Module: Kernel::Modules::AgentDashboardCommon::Run (OTRS 3.3.5) Line: 600
   Module: Kernel::System::Web::InterfaceAgent::Run (OTRS 3.3.5) Line: 871
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 49
   Module: (eval) (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31

[Fri Mar 21 08:39:46 2014] -e: Version string '-1, set by base.pm' contains invalid data; ignoring: '-1, set by base.pm' at /opt/otrs//Kernel/System/Log.pm line 203.
[Fri Mar 21 08:39:46 2014] -e: Version string '-1, set by base.pm' contains invalid data; ignoring: '-1, set by base.pm' at /opt/otrs//Kernel/System/Log.pm line 203.
ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Fri Mar 21 08:39:46 2014

 Message: Decoding the JSON string failed: malformed JSON string, neither array, object, number, string or atom, at character offset 0 (before "Queue;") at /opt/otrs//Kernel/System/JSON.pm line 137


 RemoteAddress: 10.100.0.32
 RequestURI: /otrs/index.pl?;&OTRSAgentInterface=FS834w1nv6lyQDtyaeE5J00wxBBsGTs2

 Traceback (10772): 
   Module: Kernel::System::JSON::Decode (OTRS 3.3.5) Line: 138
   Module: Kernel::Output::HTML::DashboardTicketGeneric::_SearchParamsGet (OTRS 3.3.5) Line: 2295
   Module: Kernel::Output::HTML::DashboardTicketGeneric::Run (OTRS 3.3.5) Line: 564
   Module: Kernel::Modules::AgentDashboardCommon::_Element (OTRS 3.3.5) Line: 940
   Module: Kernel::Modules::AgentDashboardCommon::Run (OTRS 3.3.5) Line: 600
   Module: Kernel::System::Web::InterfaceAgent::Run (OTRS 3.3.5) Line: 871
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 49
   Module: (eval) (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31

[Fri Mar 21 08:39:56 2014] -e: Version string '-1, set by base.pm' contains invalid data; ignoring: '-1, set by base.pm' at /opt/otrs//Kernel/System/Log.pm line 203.
[Fri Mar 21 08:39:56 2014] -e: Version string '-1, set by base.pm' contains invalid data; ignoring: '-1, set by base.pm' at /opt/otrs//Kernel/System/Log.pm line 203.
ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Fri Mar 21 08:39:56 2014

 Message: Decoding the JSON string failed: malformed JSON string, neither array, object, number, string or atom, at character offset 0 (before "Queue;") at /opt/otrs//Kernel/System/JSON.pm line 137


 RemoteAddress: 10.100.0.32
 RequestURI: /otrs/index.pl?;&OTRSAgentInterface=FS834w1nv6lyQDtyaeE5J00wxBBsGTs2

 Traceback (10766): 
   Module: Kernel::System::JSON::Decode (OTRS 3.3.5) Line: 138
   Module: Kernel::Output::HTML::DashboardTicketGeneric::Preferences (OTRS 3.3.5) Line: 344
   Module: Kernel::Modules::AgentDashboardCommon::_Element (OTRS 3.3.5) Line: 890
   Module: Kernel::Modules::AgentDashboardCommon::Run (OTRS 3.3.5) Line: 600
   Module: Kernel::System::Web::InterfaceAgent::Run (OTRS 3.3.5) Line: 871
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 49
   Module: (eval) (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31

[Fri Mar 21 08:39:56 2014] -e: Version string '-1, set by base.pm' contains invalid data; ignoring: '-1, set by base.pm' at /opt/otrs//Kernel/System/Log.pm line 203.
[Fri Mar 21 08:39:56 2014] -e: Version string '-1, set by base.pm' contains invalid data; ignoring: '-1, set by base.pm' at /opt/otrs//Kernel/System/Log.pm line 203.
ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Fri Mar 21 08:39:56 2014

 Message: Decoding the JSON string failed: malformed JSON string, neither array, object, number, string or atom, at character offset 0 (before "Queue;") at /opt/otrs//Kernel/System/JSON.pm line 137


 RemoteAddress: 10.100.0.32
 RequestURI: /otrs/index.pl?;&OTRSAgentInterface=FS834w1nv6lyQDtyaeE5J00wxBBsGTs2

 Traceback (10766): 
   Module: Kernel::System::JSON::Decode (OTRS 3.3.5) Line: 138
   Module: Kernel::Output::HTML::DashboardTicketGeneric::_SearchParamsGet (OTRS 3.3.5) Line: 2295
   Module: Kernel::Output::HTML::DashboardTicketGeneric::Run (OTRS 3.3.5) Line: 564
   Module: Kernel::Modules::AgentDashboardCommon::_Element (OTRS 3.3.5) Line: 940
   Module: Kernel::Modules::AgentDashboardCommon::Run (OTRS 3.3.5) Line: 600
   Module: Kernel::System::Web::InterfaceAgent::Run (OTRS 3.3.5) Line: 871
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 49
   Module: (eval) (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31

[Fri Mar 21 08:43:27 2014] -e: Version string '-1, set by base.pm' contains invalid data; ignoring: '-1, set by base.pm' at /opt/otrs//Kernel/System/Log.pm line 203.
[Fri Mar 21 08:43:27 2014] -e: Version string '-1, set by base.pm' contains invalid data; ignoring: '-1, set by base.pm' at /opt/otrs//Kernel/System/Log.pm line 203.
ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Fri Mar 21 08:43:27 2014

 Message: Decoding the JSON string failed: malformed JSON string, neither array, object, number, string or atom, at character offset 0 (before "Queue;") at /opt/otrs//Kernel/System/JSON.pm line 137


 RemoteAddress: 10.100.0.26
 RequestURI: /otrs/index.pl?;&OTRSAgentInterface=UfqOYAWVkHc9SqpWi5yI2okYbxP4zp3O

 Traceback (10772): 
   Module: Kernel::System::JSON::Decode (OTRS 3.3.5) Line: 138
   Module: Kernel::Output::HTML::DashboardTicketGeneric::Preferences (OTRS 3.3.5) Line: 344
   Module: Kernel::Modules::AgentDashboardCommon::_Element (OTRS 3.3.5) Line: 890
   Module: Kernel::Modules::AgentDashboardCommon::Run (OTRS 3.3.5) Line: 600
   Module: Kernel::System::Web::InterfaceAgent::Run (OTRS 3.3.5) Line: 871
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 49
   Module: (eval) (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31

[Fri Mar 21 08:43:27 2014] -e: Version string '-1, set by base.pm' contains invalid data; ignoring: '-1, set by base.pm' at /opt/otrs//Kernel/System/Log.pm line 203.
[Fri Mar 21 08:43:27 2014] -e: Version string '-1, set by base.pm' contains invalid data; ignoring: '-1, set by base.pm' at /opt/otrs//Kernel/System/Log.pm line 203.
ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Fri Mar 21 08:43:27 2014

 Message: Decoding the JSON string failed: malformed JSON string, neither array, object, number, string or atom, at character offset 0 (before "Queue;") at /opt/otrs//Kernel/System/JSON.pm line 137


 RemoteAddress: 10.100.0.26
 RequestURI: /otrs/index.pl?;&OTRSAgentInterface=UfqOYAWVkHc9SqpWi5yI2okYbxP4zp3O

 Traceback (10772): 
   Module: Kernel::System::JSON::Decode (OTRS 3.3.5) Line: 138
   Module: Kernel::Output::HTML::DashboardTicketGeneric::_SearchParamsGet (OTRS 3.3.5) Line: 2295
   Module: Kernel::Output::HTML::DashboardTicketGeneric::Run (OTRS 3.3.5) Line: 564
   Module: Kernel::Modules::AgentDashboardCommon::_Element (OTRS 3.3.5) Line: 940
   Module: Kernel::Modules::AgentDashboardCommon::Run (OTRS 3.3.5) Line: 600
   Module: Kernel::System::Web::InterfaceAgent::Run (OTRS 3.3.5) Line: 871
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 49
   Module: (eval) (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31

[Fri Mar 21 08:43:27 2014] -e: Version string '-1, set by base.pm' contains invalid data; ignoring: '-1, set by base.pm' at /opt/otrs//Kernel/System/Log.pm line 203.
[Fri Mar 21 08:43:27 2014] -e: Version string '-1, set by base.pm' contains invalid data; ignoring: '-1, set by base.pm' at /opt/otrs//Kernel/System/Log.pm line 203.
ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Fri Mar 21 08:43:27 2014

 Message: Decoding the JSON string failed: malformed JSON string, neither array, object, number, string or atom, at character offset 0 (before "Queue;Owner;") at /opt/otrs//Kernel/System/JSON.pm line 137


 RemoteAddress: 10.100.0.26
 RequestURI: /otrs/index.pl?;&OTRSAgentInterface=UfqOYAWVkHc9SqpWi5yI2okYbxP4zp3O

 Traceback (10772): 
   Module: Kernel::System::JSON::Decode (OTRS 3.3.5) Line: 138
   Module: Kernel::Output::HTML::DashboardTicketGeneric::Preferences (OTRS 3.3.5) Line: 344
   Module: Kernel::Modules::AgentDashboardCommon::_Element (OTRS 3.3.5) Line: 890
   Module: Kernel::Modules::AgentDashboardCommon::Run (OTRS 3.3.5) Line: 600
   Module: Kernel::System::Web::InterfaceAgent::Run (OTRS 3.3.5) Line: 871
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 49
   Module: (eval) (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31

[Fri Mar 21 08:43:27 2014] -e: Version string '-1, set by base.pm' contains invalid data; ignoring: '-1, set by base.pm' at /opt/otrs//Kernel/System/Log.pm line 203.
[Fri Mar 21 08:43:27 2014] -e: Version string '-1, set by base.pm' contains invalid data; ignoring: '-1, set by base.pm' at /opt/otrs//Kernel/System/Log.pm line 203.
ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Fri Mar 21 08:43:27 2014

 Message: Decoding the JSON string failed: malformed JSON string, neither array, object, number, string or atom, at character offset 0 (before "Queue;Owner;") at /opt/otrs//Kernel/System/JSON.pm line 137


 RemoteAddress: 10.100.0.26
 RequestURI: /otrs/index.pl?;&OTRSAgentInterface=UfqOYAWVkHc9SqpWi5yI2okYbxP4zp3O

 Traceback (10772): 
   Module: Kernel::System::JSON::Decode (OTRS 3.3.5) Line: 138
   Module: Kernel::Output::HTML::DashboardTicketGeneric::_SearchParamsGet (OTRS 3.3.5) Line: 2295
   Module: Kernel::Output::HTML::DashboardTicketGeneric::Run (OTRS 3.3.5) Line: 564
   Module: Kernel::Modules::AgentDashboardCommon::_Element (OTRS 3.3.5) Line: 940
   Module: Kernel::Modules::AgentDashboardCommon::Run (OTRS 3.3.5) Line: 600
   Module: Kernel::System::Web::InterfaceAgent::Run (OTRS 3.3.5) Line: 871
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 49
   Module: (eval) (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31

[Fri Mar 21 08:44:42 2014] -e: Use of uninitialized value $KeyValue[1] in concatenation (.) or string at /opt/otrs//Kernel/Output/HTML/TicketOverviewMenuSort.pm line 123.
[Fri Mar 21 08:45:03 2014] -e: Use of uninitialized value $Param{"Value2"} in string eq at /opt/otrs//Kernel/System/DynamicField/Driver/Base.pm line 33.
[Fri Mar 21 08:45:03 2014] -e: Use of uninitialized value $Param{"Value2"} in string eq at /opt/otrs//Kernel/System/DynamicField/Driver/Base.pm line 33.
[Fri Mar 21 08:45:03 2014] -e: Use of uninitialized value $Param{"Value2"} in string eq at /opt/otrs//Kernel/System/DynamicField/Driver/Base.pm line 33.
[Fri Mar 21 08:45:03 2014] -e: Use of uninitialized value $Param{"Value2"} in string eq at /opt/otrs//Kernel/System/DynamicField/Driver/Base.pm line 33.
[Fri Mar 21 08:45:03 2014] -e: Use of uninitialized value $Param{"Value2"} in string eq at /opt/otrs//Kernel/System/DynamicField/Driver/Base.pm line 33.
[Fri Mar 21 08:45:03 2014] -e: Use of uninitialized value $Param{"Value2"} in string eq at /opt/otrs//Kernel/System/DynamicField/Driver/Base.pm line 33.
[Fri Mar 21 08:45:28 2014] -e: Use of uninitialized value $KeyValue[1] in concatenation (.) or string at /opt/otrs//Kernel/Output/HTML/TicketOverviewMenuSort.pm line 123.
[Fri Mar 21 08:46:03 2014] -e: Use of uninitialized value $KeyValue[1] in concatenation (.) or string at /opt/otrs//Kernel/Output/HTML/TicketOverviewMenuSort.pm line 123.
[Fri Mar 21 08:46:33 2014] -e: Use of uninitialized value $KeyValue[1] in concatenation (.) or string at /opt/otrs//Kernel/Output/HTML/TicketOverviewMenuSort.pm line 123.
[Fri Mar 21 08:48:04 2014] -e: Version string '-1, set by base.pm' contains invalid data; ignoring: '-1, set by base.pm' at /opt/otrs//Kernel/System/Log.pm line 203.
[Fri Mar 21 08:48:04 2014] -e: Version string '-1, set by base.pm' contains invalid data; ignoring: '-1, set by base.pm' at /opt/otrs//Kernel/System/Log.pm line 203.
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