Hi,
I was interested if it would be possible to restrict visibility of some of the ticket menu buttons (such as merge, decision, etc) to a specific group. I know that I can disable those completely for everyone, but to have an option to restrict it for a specific group would be great. If it is possible, please let me know.
Thanks!
Restrict Ticket menu option based on user group
Moderator: crythias
Restrict Ticket menu option based on user group
Version: OTRS & ITSM 3.3.8
OS: Windows Server 2012
DB: MS SQL 2012
Web Server: IIS 8
OS: Windows Server 2012
DB: MS SQL 2012
Web Server: IIS 8
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crythias
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Re: Restrict Ticket menu option based on user group
Acl
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Re: Restrict Ticket menu option based on user group
I thought of it but didn't know it had parameters for menu. Thanks !crythias wrote:Acl
Version: OTRS & ITSM 3.3.8
OS: Windows Server 2012
DB: MS SQL 2012
Web Server: IIS 8
OS: Windows Server 2012
DB: MS SQL 2012
Web Server: IIS 8