LDA integrated with otrs

[anil]

Dear ,

i am tring to ldap integrate with otrs for customer authentication but that time occure error.
1)error is:CustomerUser: test@xxx.com authentication failed, no LDAP entry found!BaseDN='dc=xxx,dc=com', Filter='(1000=test@xxx.com)', (REMOTE_ADDR: 192.168.1.3).
2) some time changes the config file then following error
Need 'Customer::AuthModule::LDAP::UID in Kernel/Config.pm

[crythias]

viewtopic.php?f=60&t=16543

1000 is not a valid ldap attribute.

[anil]

hello,

ldap integrted with otrs customer that time following error
error:Need Customer::AuthModule::LDAPHost in Kernel/Config.pm
but i give the host name both possibilty 1)e.g xxx 2)ip address

[crythias]

Please use full sentences in English and explain clearly your issue.

Please provide your Config.pm.

Please provide steps to replicate (I'm on _________ screen/page and trying to do ______________ but I receive ___________ error message on the screen and _________ in the logs and I've searched for that error on the Internet and the forums and it says, ________ but that doesn't apply to me. I followed the instructions here: ________ which is why I have this_______)

You know, something that can be helpful to diagnose and reply.

[anil]

hello crythias
thank for you reply.

here i have attache config.pm along with authentication error screenshots
i have installed Phpldapadmin in ubuntu server.i am also sharing phpldap configuration file for testest user
let me know if i missing any thing from ldap or config.pm file

thanks

[crythias]

First bind failed invalid credentials should be obvious (searchUser/PW) and is addressed in my link.

GroupDN shouldn't be a user. It should be a group.

[anil]

hello crythias
thank for reply

i have complete ldap intgrated with otrs but i take uid e.g $Self->{'AuthModule::LDAP::UID1'} = 'uid';
but when i take SAMAccount uid then it is not possible e.g $Self->{'AuthSyncModule::LDAP::UID1'} = 'sAMAccountName';
thanks

[crythias]

While I realize English may not be your first language, you might want to take a look at the questions you ask -- in your own language -- and ask yourself if you said those words to someone who spoke your language if they'd have any idea how to answer you, or what questions they'd ask you to clarify your question.

[anil]

hello crythias
thanks for you reply
hello cryithas

In windows When i integrated AD with otrs at that time i used "uid" as "sAMAccountName".and so i could able to
integrate otrs with .
But when i tried to integrate phpldapadmin with otrs i used "uid" instead of "sAMAccountName" at that time i was unable to connect phpldapadmin with otrs.
so for LDAP we have to use "uid" as "sAMAccountName" . Am i correct?