statistics
Moderator: crythias
statistics
Suppose a setup with one queue A, and 3 subqueues x, y. Tickets enter the main queue A, and are then transferred to subqueue x, and then again transferred to subqueue y. Is there a way to calculate the average solution time for the tickets, but only for the last queue the tickets were in ? (time the tickets were in subqueue y, not taking into account the time the tickets were in main queue A and subqueue x)