Hy guys, I just migrated from otrs 2.4.5 to 3.09 version. All was ok, but now in the admin interface some settings cannot be changed. For example in Framework -> Core the admin email or FQDN ticks are grayed and I can't change values. The only way is to edit Config.pm. Config levelr are set to expert.
Can you help me ?
Thanks
some setting cannot be changed after upgrade [solved]
Moderator: crythias
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fireport
- Znuny newbie
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- Joined: 10 May 2011, 16:56
- Znuny Version: 3.0.7
- Real Name: Demetrio Condello
- Company: Banca d'Italia
some setting cannot be changed after upgrade [solved]
Last edited by fireport on 13 Jul 2011, 07:04, edited 1 time in total.
OTRS 3.0.7 OS RHEL 5.4 with MySQL database connected to an Active Directory for Agents and Customers.
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crythias
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Re: some setting cannot be changed after upgrade
If the value is in Config.pm, it can't be changed via GUI. That's more or less on purpose.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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fireport
- Znuny newbie
- Posts: 3
- Joined: 10 May 2011, 16:56
- Znuny Version: 3.0.7
- Real Name: Demetrio Condello
- Company: Banca d'Italia
Re: some setting cannot be changed after upgrade
Great. Is not a bug, it's a feature ! 
Thanks for quick reply.
Thanks for quick reply.
OTRS 3.0.7 OS RHEL 5.4 with MySQL database connected to an Active Directory for Agents and Customers.