showing last update time stamp in the ticket overview

Moderator: crythias

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pokyu01
Znuny newbie
Posts: 58
Joined: 05 Aug 2010, 12:57
Znuny Version: 2.4.7

showing last update time stamp in the ticket overview

Post by pokyu01 »

hi there,

is there a possibility in OTRS version 3.0 to show in the ticket overview of customer frontend not only age of the ticket but also the last update time stamp?

many thanx

regards

yury
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MichaelR
Znuny expert
Posts: 250
Joined: 12 Oct 2010, 01:35
Znuny Version: 3.0.9
Company: LRS Health

Re: showing last update time stamp in the ticket overview

Post by MichaelR »

Change the associated .pm and .dtl
???
Profit!
OTRS: 3.0.9 & ITSM 3.0.4 - OS: Windows 7 - DB: MySQL - Heaps of random/useful hacks :)
[Major Code Changes]
ArticleFreeTime1-3
Ability to search ArticleFreeText
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